Website help and additional information
How do I cancel, release a lien?
On the main menu, you can either click:
Reports: Reports gives you a snap shot of the information you entered
into Elien. Refer to question 3 on how to use Reports.
Inquiry on a Security Interest: Gives you a snap shot of your lien on our
new Motor Vehicle System (MVS)
- You will be taken to the Inquiry screen. Next enter the VIN you would like to release or
cancel. After pressing search, the record(s)
will be displayed. You can only cancel from the "Inquiry on a
Security Interest" if you are a lender of lender dealer. Dealers must use the
"Reports" menu to cancel a lien they have put on.
- Next select your record by Clicking "View".
- Cancel, Release or Edit Owner buttons will be displayed at the bottom of the screen.
Select a button that is labled with the type of transaction to be completed.
The system will provide detailed instructions on completing transactions.
Follow instructions to complete the type of transaction desired.
- Click "Reports" on the Main Menu screen.
- Next,either enter a Vin number and/ or click on the arrow to display
a list of Report Selections. Scroll down and select your Report.
- If prompted, enter
Beginning and Ending Dates in the following format mm/dd/yyyy (03/09/2007). Next,
click on the button "Search".
- A list of records will be displayed.
- If you would like to view a record click "View".
- If you wish to cancel or release a lien click on the check box, then click on
the Release of Cancel link below the lien.
Why do I get errors when entering Dates into the Report Menu Screen?
You can only enter data in the following format mm/dd/yyyy (03/01/2007). You must have
zeros before single digits. (01-09)
Why do some of the features not work?
If you have Internet Explorer 7.0 or higher installed with the latest Service Pack
and you are still experiencing problems, call 785-296-3621 for assistance.
Where can I call to get other answers?
Department of Revenue Titles and Registrations at 785-296-3621.
How much are the Notice of Security Interest (NSI) fees?
NSI fees are $2.50 each.The fees are deducted from your account on the next business
day using an eft application.
I mistyped my password and I am locked out. What should I do?
Call the Elien unit at 785-296-3621. Have login and account information available
Why can't I put on more than one lien with the same vin and owner name?
New state laws have deemed that only vehicles exceeding 26,000 pounds can
acquire a second lien on their vehicles. This includes SRS liens. Please call the Department of Revenue Titles and Registration unit at 785-296-3621 or
send in your NSI if your vehicle exceeds 26,000 pounds and you would like to add
a second lien.
Why does my certificate crash every
Your certificate is a sophisticated piece of software designed to verify that you
have access to a specific site.
The certificate is stored on your computer and is connected with your computer's personal
profile. Therefore, if you or your technical staff makes any changes to your computer's
personal profile (password changes, upgrades, new computer, etc.), then your certificate
It is not the responsiblity of KDOR to maintain your Certificate. This is a user problem and must be resolved by the user.
For further information call the Department at 785-296-3621.
My certificate has expired. What should I do?
It is best not to let your certificate expire. Please call the Department at 785-296-3621.
A new PKI will be mailed to you to complete and fax back. You will then be issued
a new certificate.
I recently renewed, so why I am getting an error that says I am expired?
Your computer stores all previous and current certificates (unless an old certificate
has been removed). Please call the Department at 785-296-3621 for instructions on how to remove
an old certificate.
Buttons and functions
What is the "view" feature?
The "view" feature displays all the specific NSI information for the NSI you are
wanting to view.
What is a drop down box?
A drop down box displays a list of information to be used in a selection choice.
Clicking on the arrow displays the list. To make a selection, highlight your choice
by using your mouse, cursor or keyboard arrow keys, then click the button provided.
What is a link?
A link is a highlighted (usually in blue, red or purple text and underlined) word
that links to another web page.